Medical Office Assistant

Description

Medical Office Assistant and Concierge 医疗诊所前台和医疗客服

Part time move to full time available 3-5 days/week

Oasis MD Medical and Skin Care Clinic 绿洲医疗

Address: 8138 Granville Street

Welcome to Oasis MD绿洲医疗, an Oasis for health and beauty. We provide premium medical services and cosmetic services.

We are looking for a MOTIVATED, outgoing, passionate, energetic, respectful, and meticulous individual with experience in medical administration and healthy interest in cosmetic and beauty. You will provide excellent patient care and service to our patient which includes VIP and executive health patients in a relaxed and premium environment.

This position will challenge you beyond medical assistant tasks, but also give you the opportunity to grow your ability to provide top notch service in both medical and aesthetic fields. You will be expected to be self-directed to grow and help our business flourish.

We will train you to succeed!

Website:

www.oasismd.ca OR https://oasismd.ca/zh/

Duties & Responsibilities:

Below are the general tasks that could be expected of you, but are not limited to:

General Responsibilities

Answering phones

Filing and faxing

Maintaining doctor's schedules efficiently

Maintaining the front desk and reception areas

Handling correspondences

Arranging and following up on specialist referrals and appointments

Greeting, registering, and rooming patients

Prepping and cleaning of exam rooms

Sanitation and instrument sterilization

Keep clinic and rooms organized

VIP Concierge Responsibilities:

Manage wechat/telegram/phone/email to communicate promptly with VIP clients

Answer questions immediately upon receipt from VIP channels.

Answer questions appropriately on behalf of physicians

Membership management through reminders and engaging with patients

Sales:

Proficient in offering appropriate memberships and packages to clients

Keeping up on leads and sales

Discuss pricing and receive payments through various methods

(Wechat pay/Ali pay/Jane App/EFT)

Meet monthly sales targets

Open to Social Media posts

Qualifications:

Language: Mandarin / Cantonese is an asset. English required.

Education:

MOA certificate from an accredited educational institution

2-year experience as an MOA

An equivalent combination of education, training, and experience

Must be legally entitled to work in Canada

Excellent written and oral communication skills

Able to type on keyboard natively

Excellent customer service skills and strong patient focus

Knowledge of MYLE EMR skill is an asset

Computer skills (PDF, google drive, good with digital applications)

Strong organizational and prioritization skills

Ability to work in a fast-paced environment

Knowledge of medical terminology and medical office procedures

Ability to take initiative, multi-task, solve problems and work independently and in a team environment

Experience with MSP/ICBC/WCB billing is an asset

Reliable transportation required

Additional Perks and Benefits:

Employee health benefits 100% coverage (after probation)

Parking available on site

Start Date: ASAP or Early February 2025

Work Remotely: No

Thank you for your application. You will be contacted, only if selected for interview.

Job Types: Full-time, Part-time

Expected hours: 30 – 40 per week

Benefits:

• Dental care
• Extended health care
• Flexible schedule
• On-site parking
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Medical office: 2 years (preferred)

Language:

• Mandarin (required)

Work Location: In person

Expected start date: 2024-11-11

Similar Jobs