408 East Kent Ave S #125, Vancouver, BC V5X 2X7, Canada, 
Verification Level: 4/7Categories
Customer Service Management
-
Technical Support Representative
-
Concierge
-
Front Desk Associate or Receptionist
-
Call Center Agent
-
Member Services Specialist
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Social Media Customer Care Associate
Total Price
- CA$33,913.04 - CA$42,000.00
Hourly Rate
- CA$15.65 - CA$17.39
Expected Hours
2 131
Project Length
- 12 months
Description
Client Care Coordinator
Minimum Requirements:
- Previous customer service experience (5 years)
- Excellent verbal and written communication skills
- Compassion and care when working with customers & other team members
- Ability to multi task and time-manage
- Ability to efficiently organize your work and set priorities
Job Responsibilities:
- Greet and connect with customers by offering assistance, sharing product suggestions and additional store-related information
- Fit clients in compression garments and mastectomy products with compassion and care
- Perform administrative duties such as booking appointments, inventory ordering and shipping and receiving
- Answer customer inquiries and process orders
Rewards/Perks:
- Annual wage reviews with increases
- Bonus Program
- Extended Health Benefits (Medical, Dental, Eyeglasses, Long Term Disability, RRSP Contributions)
- Annual AGM retreat and company events
- Tight-knit teams and a culture of work life balance
Company Profile:
- Nightingale is an industry leader specializing in post-operative medical products.
- We offer fittings and nursing support to complement our product offerings.
- Nightingale has 7 locations throughout BC, supporting clients with product, services and education as they return to regular life.
Nightingale Medical Supplies provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age or disability. We welcome all applicants for this position, but only short-listed candidates will be contacted. No phone inquiries please.
Job Type: Full-time
Pay: $39,000.00-$42,000.00 per year
Additional pay:
- Bonus pay
Benefits:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program
Schedule:
- 8 hour shift
Education:
- Secondary School (required)
Experience:
- Customer service: 5 years (required)
Language:
- English (required)
Work Location: In person
Address of the job
-
408 East Kent Ave S #125, Vancouver, BC V5X 2X7, Canada
-
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